Last updated: February 2026
At Upcatch, privacy isn't just a feature—it's the foundation of everything we build. We believe that understanding collaboration patterns should never come at the cost of employee privacy. This policy explains how we collect, use, and protect your data.
We aggregate data to show collaboration patterns at the team level. Individual employees are never scored, ranked, or identified in reports.
Our AI identifies patterns that indicate collaboration risks—like siloed teams or over-reliance on key connectors—so organisations can act before problems escalate.
We use anonymised matching to suggest coffee meetups that could strengthen team connections. Participation is always optional.
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use enterprise-grade cloud infrastructure with SOC 2 Type II compliance.
Strict role-based access ensures only authorised personnel can access data. All access is logged and audited.
Data is stored in the EU (Ireland) by default. Enterprise customers can choose specific regions for data residency.
We retain data for the duration of your subscription plus 90 days. Upon request, we can delete all data within 30 days.
Request a copy of your personal data
Correct inaccurate personal data
Request deletion of your data
Receive your data in a structured format
Object to processing of your data
Request limited processing of your data
Microsoft Azure (EU region)
Privacy-focused analytics (no personal data shared)
Integration with Slack, Microsoft Teams (metadata only)
We may update this policy from time to time. We'll notify you of significant changes via email and post updates on this page. Continued use of our services after changes constitutes acceptance.
We're happy to discuss our approach in detail. Reach out anytime.
Upcatch Ltd
Registered in England and Wales
ICO Registration: Pending